Reference

Privacy Policy — How We Handle Your Information

We collect and process data to run your account, process deposits through bKash, Nagad and Rocket, and keep the platform secure. This policy explains what we collect, why we need it, how long we keep it and how you can request changes or deletion.

Account data we collectPayment processing infoCookie and device trackingYour rights to access or deleteContact us about privacy
betmarket Privacy Policy — How We Handle Your Information
DATA HANDLING

How We Protect and Manage Your Information

We secure your data with SSL encryption during transmission and restricted server access for storage. Payment details like your bKash, Nagad or Rocket mobile number are tokenised so full credentials never sit in plain text. Account passwords are hashed, and we prompt two-factor codes for withdrawals to prevent unauthorised access.

Encryption in Transit

Every page on betmarket runs over HTTPS, so data you send — login credentials, deposit instructions, withdrawal requests — is encrypted before it leaves your device and stays protected until it reaches our servers.

Cookie Use

We place session cookies to keep you logged in, preference cookies for language and currency settings, and analytics cookies to see which game lobbies visitors browse most. You can block non-essential cookies in your browser without losing core account functions.

Data Retention

Active account records stay available so you can review past deposits, bets and withdrawals. Inactive accounts may be archived after an extended period, and we anonymise or delete data when retention is no longer required by law or for dispute…

Your Rights

Request a copy of your data, correct outdated information or ask us to delete your account where local law allows.

PRIVACY QUESTIONS

Contact Us About Your Data

If you want to see what data we hold, correct account details, request deletion or ask how we share information with payment providers and game studios, reach us through any of these channels. Our team will confirm your identity before processing data requests to protect your account security.

Live Chat Open the chat bubble on any page and select privacy or data request as your topic. Our agents verify your account and walk you through access, correction or deletion steps in real time.
Email Privacy Request Send your request to our support email with your registered mobile number and account username. We respond within a few business days with instructions or the data summary you requested.
Account Settings Log in and go to account settings, then privacy controls. You can download a copy of your transaction history, update communication preferences or submit a deletion request directly from the panel.

Privacy Policy FAQ

We collect your mobile number, username, password and the device details you use to register. When you deposit via bKash, Nagad or Rocket, we log transaction IDs and amounts to match payments to your account balance.

Payment processors receive your mobile number to complete bKash, Nagad and Rocket deposits. Game providers like Pragmatic Play and Evolution see anonymised session data to deliver live tables and slots. We do not sell your information to advertisers or brokers.

Log in to account settings and go to the privacy-controls panel, or contact support via live chat or email with your registered mobile number. We verify your identity and send a summary or downloadable file within a few business days.

Yes, submit a deletion request through account settings or contact support. We remove personal identifiers and anonymise transaction records required for regulatory compliance. Some data may be retained where local law mandates it for dispute or audit purposes.

We log IP addresses and browser type to detect fraud, prevent multiple accounts from the same device and enforce regional eligibility rules. This data also helps us troubleshoot login issues and optimise page load times for different connections.

Active accounts retain full transaction logs so you can review past bKash, Nagad and Rocket deposits and withdrawals. Regulatory requirements may require us to archive payment records for several years even after account closure, depending on your jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.