Verifying Your betmarket Account
Account verification is how we make sure your wallet and your account belong to the same person — it's a protection step, not a delay tactic. We ask for a government-issued photo ID and a selfie that matches it; some accounts may also need a utility bill or bank statement to confirm your address. Upload the documents through the verification section of
your account settings. Our team reviews submissions and you'll see the status update in your account. Completing this step unlocks withdrawals and keeps your balance secure against unauthorised access. If anything comes back for correction, the notification will tell you exactly what to resubmit.
- Upload your ID — Go to account settings, open the verification section, and upload a clear photo of your government-issued ID.
- Submit a selfie — Take a selfie holding your ID so our team can match your face to the document on file.
- Address document if needed — Some accounts require a utility bill or bank statement showing your current address — upload this in the same section.
- Wait for status update — Your account verification status updates in your dashboard once the review is complete; you'll be notified if anything needs resubmitting.